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Frequently Asked Questions
WHAT'S INCLUDED
Our standard cleaning service typically covers dusting, vacuuming, mopping, surface cleaning in kitchens and bathrooms, and tidying up living areas.
Our deep cleaning service is a thorough and meticulous process aimed at revitalizing your space. It encompasses a comprehensive cleaning of all surfaces, from floors to ceilings, including detailed attention to hard-to-reach areas and high-touch surfaces. We ensure that dirt, dust, and grime are effectively removed, leaving your environment spotless and sanitized.
Our move in/out cleaning service includes a deep clean of all areas, focusing on areas that may have been neglected. This includes inside cabinets, drawers, appliances, and thorough bathroom and kitchen cleaning.
Our special event cleaning service is designed to ensure your venue is immaculate before, during, and after your event. It includes thorough cleaning of all event spaces, such as ballrooms, meeting rooms, or outdoor areas, focusing on high-traffic areas and restrooms. We handle all aspects of cleaning, from floor care and surface disinfection to trash removal and replenishment of restroom supplies.
Yes, we bring our own cleaning supplies and equipment to every job. However, if you have specific preferences or eco-friendly requirements, we’re happy to accommodate.
TRUST & SAFETY
Yes, all our cleaners are fully insured and bonded for your peace of mind. We prioritize safety and trust in every aspect of our service.
Our cleaners undergo thorough background checks and training to ensure they are trustworthy and reliable. Additionally, we have protocols in place to safeguard your property during cleaning.
Absolutely. Our cleaners are professional, reliable, and respectful of your home and privacy. You can trust us to handle your cleaning needs with care.
MISCELLANEOUS
We recommend booking as far in advance as possible to secure your preferred time slot. However, we also accommodate last-minute bookings whenever we can.
Yes, we offer discounts for recurring cleaning services. Contact us for more information on our pricing and discounts.
Absolutely. We understand that every home is unique, so we’re happy to customize our cleaning services to meet your specific requirements. Just let us know what you need!
We accept digital payments through Stripe’s online payment platform for your convenience.
GETTING STARTED
Scheduling a cleaning service is easy. You can book online through our website or give us a call to discuss your needs and schedule an appointment.
To ensure our cleaners can work efficiently, we ask that you tidy up any clutter and secure any valuables or sensitive items before our arrival.
It’s up to you. Many of our clients prefer to be away during the cleaning for convenience, but you’re welcome to be home if you prefer.
We understand that plans can change. Please contact us as soon as possible if you need to reschedule or cancel your appointment, and we’ll do our best to accommodate your request.